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PRIVACY POLICY

Last updated November 27, 2022

This privacy notice for Maavee, Inc. (“Company,” “we,” “us,” or “our”), describes how and why we collect, store, use, and/or share (“process”) your information when you use our services (“Maavee Service”), such as when you:

  • User or website at maaveegoods.com or any other site that links to this privacy notice.
  • Download, install and use our mobile application (“Maavee App”), or any other application of ours that links to this privacy notice; or
  • Engage with us in other ways, including but not limited to sales, marketing, or other events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use the Maavee Service. If you still have any questions or concerns, please contact us at privacy@gomaavee.com or privacy@maaveegoods.com. We will consider and act upon any request in accordance with applicable data protection laws.

 

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. WHY DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
  4. HOW LONG DO WE KEEP YOUR INFORMATION?
  5. HOW DO WE KEEP YOUR INFORMATION SAFE?
  6. WHAT ARE YOUR PRIVACY RIGHTS?
  7. CONTROLS FOR DO-NOT-TRACK FEATURES
  8. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
  9. DO WE MAKE UPDATES TO THIS NOTICE?
  10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 

  1. WHAT INFORMATION DO WE COLLECT?

In short, we collect personal information that you provide to us, payment data, application data from your use of our applications, automatically collected log and usage data such as IP address and diagnostic information. We collect personal information that you voluntarily provide to us when you register to use the Maavee Service, express an interest in obtaining information about us or our products and Maavee Service, when you participate in activities within the Maavee Services, or otherwise when you contact us.

Personal Information Provided by You.

The personal information that we collect depends on the context of your interactions with us and the manner in which you access the Maavee Service, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Name
  • Phone number
  • Email address (personal and work/organization)
  • Physical mailing addressee
  • Billing address
  • Contact preferences
  • Contact or authentication data
  • Birthdate
  • Profile picture
  • Date of activation of the Maavee Service (i.e., “user since” date)

Sensitive Information and Payment Data.

We do not process sensitive personal information. However, We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is processed by Stripe, our secure payments processor. You may find their privacy notice link(s) here: https://stripe.com/privacy-center/legal.

Application Data.

If you use the Maavee Service or associated application(s) such as the Maavee App, we may collect the following information if you choose to provide us with access or permission:

  • Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in the settings within your User Device.
  • Activity Data. We may track the activity you completed within the Maavee Service such as clicks, taps, saves, and use of certain features, among others.
  • Order Data. We will maintain a record of your Purchases, as defined in the User Terms. In order to fulfill your Purchase of Brand Partner Products, certain Personal Information is share with our Brand Partners including name, shipping address, and in some cases, email address.

This information is needed to maintain the security and operation of our application(s), for troubleshooting, to monitor performance, to understand use of features and functionality, to process Purchase of Brand Partner Products, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected.

In short, some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit or use the Maavee Service.

We automatically collect certain information when you visit, use, or navigate the Maavee Service. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Maavee Service, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services(such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  1. WHY DO WE PROCESS YOUR INFORMATION?

In short, we process your information to provide, improve, and administer the Maavee Service, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We may process your personal information depending on how you interact with the Maavee Service, including:

  • to provide you with the ability to create and log into your account, as well as keep your account in working order.
  • to provide you with the requested service.
  • to respond to your inquiries and solve any potential issues you might have with the requested service.
  • to send you details about our products and services, changes to our terms and policies, and other similar information.
  • to fulfill and manage your orders, payments, returns, and exchanges made through the Maavee Service.
  • to request feedback, when necessary, regarding your use of the Maavee Service.
  • to send you marketing and promotional communications if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see Section 6 “What Are Your Privacy Rights?”).
  • to evaluate and improve the Maavee Service, our products, Brand Partner Products, marketing, and your overall experience with Maavee, including when we believe it is necessary to identify usage trends, and determine the effectiveness of our promotional campaigns.
  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information with specific categories of third-party service providers as described in this section.

Vendors, Consultants, and Other Third-Party Service Providers.

We may share your data with service providers, third-partner suppliers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to perform that work, including the fulfillment of Purchases. The categories of third parties with whom we may share personal information are as follows:

  • Maavee Brand Partners
  • Stripe, Inc. (payment processing service)
  • Elastic Path Inc. (e-commerce platform)
  • FARFETCH, INC. (OnPort marketplace platform)

We also may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
  1. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law (such as tax, accounting, or other legal requirements). Nothing in this privacy notice will require us to keep your personal information for longer than twelve (12) months past the termination of your account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (e.g., because your personal information is stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we do our best to protect your personal information, the transmission of personal information to and from the Maavee Service is at your own risk. You should only access the Maavee Services within a secure environment.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

You may review, change, or terminate your account at any time.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent: You have the right to withdraw your express or implied consent allowing us to process your information at any time. You can withdraw your consent by contacting us by email at privacy@gomaavee.com or privacy@maaveegoods.com or by post to: Maavee, Inc., 8033 W. Sunset Blvd., PMB 1031, West Hollywood, CA 90046, United States.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent, when applicable law allows.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us by email at privacy@gomaavee.com or privacy@maaveegoods.com or by post to: Maavee, Inc., 8033 W. Sunset Blvd., PMB 1031, West Hollywood, CA 90046, United States.. You will then be removed from the marketing lists. However, we may still communicate with you, for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information.

If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws where you reside, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please send an email to privacy@gomaavee.com or privacy@maaveegoods.com.

Under the EU General Data Protection Regulation (GDPR), you have the right to request access to, deletion of, or correction of, your personal information held by us; be informed what data processing is taking place; restrict processing of personal information; object to the processing of your personal information; and rights with respect to automated decision-making and profiling.

If you are a resident of California, you are granted specific rights regarding access to your personal information:

Under the California Consumer Privacy Act (“CCPA”) you are entitled to certain rights such as access to your specific personal information, details about our processing of your personal information, and the right to delete your information. We do not sell your personal information as defined under CCPA. You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. To provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law.  Requests related to the CCPA may be submitted directly to privacy@gomaavee.com or privacy@maaveegoods.com. However, as with other requests to change, update or delete your information, we may be bound to first contact the employer who provided this information to us.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Maavee Services, you have the right to request the removal of unwanted data that you publicly post on the Services. To request the removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

  1. DO WE MAKE UPDATES TO THIS NOTICE?

We will update this notice as necessary from time to time to stay compliant with relevant laws.

The updated version will be indicated by the “Last Updated” date and will be effective as soon as the webpage is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification to the email we have on record. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at privacy@gomaavee.com or privacy@maaveegoods.com or by post to:

Maavee, Inc.
8033 W. Sunset Blvd.
PMB 1031
West Hollywood, CA 90046
United States

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